SERVICES

We’re flexible – we recognise that not every business requires or can afford a full-time communications expert. We can work with you in an ad-hoc way helping you in any unplanned situation; on retainer so you are guaranteed access to our expertise and support; and we can work on a project basis if you’d like to have our support for a defined period.

We’re location agnostic – having supported clients across the world, your location is not an issue for us at Elem Communications; we’d look to work with you in a hybrid way, balancing face to face and remote working in a way that’s best for both of us.

Here’s how we can help you:

  • Change communications
  • Strategic communications planning
  • Communications effectiveness and/or accessibility review
  • Communications training

Read on for more detail…

Change Communications – landing a change brilliantly

You’re making a change and potentially your people, customers or suppliers are impacted: you need everyone to understand what’s happening and what it means for them, or you’d like some professional help creating and delivering new materials or user-facing systems content, templates or scripts.

At Elem Communications we have significant experience in leading communications within large and small change and transformation programmes. We review the impact to all audiences involved, working hard to gain insights into how they feel about they change and then successfully, developing and delivering bespoke communications activities tailored to each target audience.

Strategic Communications Planning – supporting your business objective or issue in a structured way

Do you need to take some people on a journey with you, build willingness to actively support and participate in all or a part of your business strategy; do you need to alter perceptions of some stakeholders.

If yes, then now is the time to be more deliberate with regards to audiences, messages, and tactics; Elem Communications can help you develop a communications strategy to achieve your objectives, with a clear plan detailing, messaging, timings, channels and importantly an indicator to measure effectiveness and follow-up activities.

Communications Effectiveness Review – take a step back to assess how impactful or accessible your activities are

Too many communications activities focus on the output, like sending an email, a newsletter, a system generated letter or maintaining a SharePoint site; at Elem Communications we focus on the outcome you are looking for in order to evaluate the effectiveness of your activities, and of course, we then make recommendations for improvements if needed.

Importantly, we can also assess the accessibility of your communications to ensure your communications are accessible to the widest possible audience, using language, structure, and text to guide audiences of different abilities.

Communications Training – build a workforce of effective communicators

Do you have people in your business that communicate directly with stakeholders, customers or suppliers, maybe via email, over the phone or in presentations? In reality our people are communicating in many ways, to many people, throughout the day.

At Elem Communications we can help your people put themselves in the shoes of their audience, sharing some simple tools and tips that can be used to think things through properly, and deliver a clear message in the most appropriate way.